常见问题
面向采购方、质量团队与经销商的解答。
What temperature range do your loggers support?
Our product line covers ranges from -50°C to +100°C depending on the model. See individual product specifications for details.
Are your devices EN12830 certified?
Yes, selected models including TC-100 Pro and CS-50 carry EN12830 certification for European cold chain transport compliance.
What is the minimum order quantity for B2B?
We support orders from 50 units for standard models. Volume discounts are available for orders above 500 units.
Do you ship internationally?
Yes, we ship worldwide via DHL/FedEx. Lead time is typically 7-14 business days depending on destination.
How do I get technical support?
Contact our sales team via the contact form, WhatsApp, or live chat. We provide 12-month warranty and lifetime technical consultation.